New Improvement: Airtasker Pay

Airtasker Pay ensures payment protection for Airtasker Workers and a seamless, secure way to get tasks completed.

New Improvement: Airtasker Pay

How Airtasker Pay Works

1. A task is posted by the Job Poster.

2. The Job Poster receives offers from Airtasker Workers who are willing to complete the task.

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3. When the Job Poster accepts an offer from their preferred Airtasker Worker, the task funds are securely held within an Airtasker Trust Account until the task is complete.

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4. The Airtasker Worker completes the task and requests payment on completion.

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5. The Job Poster releases the funds and the Airtasker Worker receives payment into their verified bank.

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Make sure your details are up to date for a seamless transition in your Payment Settings.

Airtasker Pay for Job Posters

Getting a task completed on Airtasker will be much simpler with Airtasker Pay. You’ll no longer need to worry about having the correct cash on you with the funds for the task being held securely in an Airtasker Trust Account.

The task funds are secured until you are satisfied with the task completed. You’re in control and will need to release the funds on task completion.

The Benefits:

– Streamlined Payment – Getting a task completed will be a smooth experience for personal and business use.

– Don’t worry about having cash – The Job Poster can pay with any VISA or Mastercard credit/debit card, which can be held securely to be used for future tasks.

– You’re in control – Only release the funds when 100% happy with the work completed.

– Dispute Resolution – If there is ever any issues with a task our friendly Customer Support Team are happy to help at any stage of a task.

How to Add/Release Funds:

When you post your task, you will negotiate with Airtasker Workers the final price for the task.

Once you’ve accepted the Airtasker Workers offer, the agreed upon amount will be securely held in an Airtasker Trust Account while the task is in the process of being completed.

review offer

accept offer

Upon task completion, the Airtasker Worker will request payment and you will be asked to confirm the task is completed and release the funds.

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Once funds have been released an invoice will be generated for your records and you can view in Payment History.

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If for any reason, both parties agree to cancel the task, the Airtasker Worker can cancel the task and the money will return to your account.

If there are any disputes over a project, you can contact our Customer Support Team who will look into the issue raised.

Fund methods

At the stage of accepting an offer, you’ll be required to Add Funds if your details aren’t saved within Airtasker. You will need either a credit or debit VISA or Mastercard. All your details are secure within Airtasker.

Ensure a seamless transition to Airtasker Pay and update your Payment Settings today!

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When a task is completed and funds are released to the Airtasker Worker, a 15% Service Fee will be charged to the Airtasker covering all Insurance, Handling and Transaction costs. This Service Fee is only deducted when the Airtasker Worker receives funds for the task.

Airtasker Pay for Airtasker Workers

With Airtasker Pay you can now get started on completing a task as soon as your offer is accepted knowing that the Job Poster has placed the funds for the task in an Airtasker Trust Account.

You’ll receive payment when you have completed the task and you request payment from the Job Poster.

– Payment once task is completed – Airtasker Workers can start work straight away knowing that Airtasker has secured the funds for the task

– Easy management – of task funds & invoices all in one spot.

– Secure payment methods – Receive funds straight to the registered bank account (EFT) or via Paypal.

How to Request Payment

If your offer is accepted on a task, the Job Poster’s funds for the task are securely held within an Airtasker Trust Account until the task is completed.

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confirm offer

When you complete the task, go to the task and select Request Payment. The Job Poster will then be notified to Release Funds.

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The funds will take 1-3 business days to reach your verified bank or PayPal account.

Make sure your details are up to date for a seamless transition in your Payment Settings.

Once funds have been released an invoice will be generated for your records, which you can access in your Payment History.

If for any reason, both parties agree to cancel the task, please make a cancellation request to the Customer Support Team and the Job Poster’s funds will be returned to them.

For any disputes over a task, you can contact our Customer Support Team to look into the issue raised.

Receiving Payment Methods

To receive funds for completing a task, you will need to add a bank account. However after you’re verified, you can also add a PayPal account which you can use as your preferred method.

When you receive task payment a 15% Service Fee will be charged to cover all Insurance, Handling and Transaction costs. This Service Fee is only deducted when the Airtasker Worker receives funds for the task.

To make sure you start to receive payments as quickly as possible update your Payment Settings today!

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Getting set up for Airtasker Payments

Please ensure that your details are up to date for a seamless transition. In order to receive payment you will need to add to your account:

  • A bank account
  • Your PayPal email
  • Your billing address
  • Your mobile number
  • Your date of birth

enter information

We use these details to validate your account so that we can ensure that funds are going to the correct bank account.

Need more information? Please read our FAQs, terms and conditions or contact us if you have any questions.