We’re very happy to announce that we’ve partnered with The Good Guys to provide a new installation platform, which allows customers of The Good Guys to connect directly with the full network of The Good Guys’ experienced installers.
For customers, they’re able to track and coordinate with an installer at a click of the button, access certifications required and leave a review of their experience. On the other hand, for installers it will streamline payments and they will have access to all the information they need, whenever they need it.
“This is an Australian first, and we’re expecting it to trigger a fundamental shift in how retailers think about the post-purchase customer experience,” Airtasker co-founder and chief operating officer Jonathan Lui said.
“It will revolutionise their installation services by streamlining the process, enabling fast, accurate bookings with seamless contact between customers and installers,” he said.
Partnering with such a well-recognised and successful bricks and mortar retailer highlights how robust the Airtasker marketplace truly is. Members of the Airtasker Community will benefit from the new features, such as licensing, proposing time and adding expenses built specifically built for the bespoke retailer platform shortly.